Responsible Gaming
Gaming Should Be Fun, Not a Financial Solution
At smartbond.co.nz, we're committed to promoting responsible gaming practices. Online pokies should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Please gamble within your means and set limits that you're comfortable with.
Age Verification
You must be 18 years of age or older to access LeoVegas Online Pokies in New Zealand. We take age verification seriously and reserve the right to request proof of identity. If you're under 18, please do not use our services.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may be time to seek help:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about how much you gamble
- Neglecting family, work, or other responsibilities due to gambling
- Using gambling to escape stress, anxiety, or depression
- Borrowing money or going into debt to fund gambling
- Feeling anxious or irritable when trying to cut down or stop gambling
- Failed attempts to control or reduce gambling
- Losing relationships or job opportunities due to gambling
Self-Help Tools Available
LeoVegas and responsible gaming operators provide tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe
- Loss Limits: Establish the maximum amount you're willing to lose
- Reality Checks: Receive regular notifications about your gaming time and spending
- Session Timers: Set reminders to take breaks during gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from your account
- Cooling-Off Periods: Request a break from gaming for a set duration
Contact LeoVegas customer support to activate any of these tools on your account.
Support Organisations for New Zealand
If you're struggling with problem gambling, help is available. The following organisations provide free, confidential support:
New Zealand
- Problem Gambling Foundation (New Zealand) — Free helpline and counselling services
Phone: 0800 654 655 | Website: www.pgf.nz - Gambling Helpline (Samaritans) — 24/7 support
Phone: 0800 888 012 | Email: [email protected]
International Support Services
- GamCare (United Kingdom) — Support and self-help tools
Website: www.gamcare.org.uk - GamStop (United Kingdom) — Multi-operator self-exclusion scheme
Website: www.gamstop.co.uk - Gambling Help Online (Australia) — Counselling and resources
Website: www.gamblinghelponline.org.au - Responsible Gambling Council (Canada) — Information and support
Website: www.responsiblegambling.org - National Council on Problem Gambling (USA) — Helpline and resources
Website: www.ncpgambling.org
If You Need Help
If you or someone you know is struggling with gambling, please reach out for support today. There is no shame in asking for help — many people have successfully recovered from problem gambling with the right support.
Contact the Problem Gambling Foundation NZ on 0800 654 655 or visit www.pgf.nz
Remember: You are not alone, and help is available 24/7.